The Ten Commandments – A Survival Kit for the IAS Officer

O Thou who seest all things below

Grant that Thy servants may go slow,

That they may study to comply

With regulations till they die.

Teach us, O Lord, to reverence

Committees more than common sense;

To train our minds to make no plan

And pass the baby when we can.

So when the tempter seeks to give

Us feelings of initiative,

Or when alone we go too far,

Chastise us with a circular.

Mid war and tumult, fire and storms,

Give strength O Lord, to deal out forms.

Thus may Thy servants ever be

A flock of perfect sheep for Thee.

(Hymn and Prayer for Civil Servants, published anonymously in the Daily Telegraph)

Like speeches, there are three careers an IAS officer will have: the one she visualises (often with a rosy tint) when she ascends the mountains to Mussoorie, the actual path over the next thirty-five years and the retrospective glance (post-retirement) at the career (and life while in service) she wishes she could have had. Being at the third stage of this cycle, I feel justified in offering a survival kit to the aspiring officer – “survival” because, in the light of recent events like the Harish Gupta, et al, conviction episode, just going through a controversy-free career and enjoying retired life themselves seem like unattainable goals. My homilies are addressed to only that category of officers who seek to do their job honestly and conscientiously, not to those who seek extra monetary returns from public service (kimbalam, as the Tamils call it) or those who are permanently gaming the system to occupy “plum” postings. So here goes:

  • Downplay your achievement:

You did get through what, when I qualified for the IAS, was called the “national lottery”. Notwithstanding all the coaching classes advertising the number of hours of study put in by their diligent students, let us be honest enough to admit that several factors, including Lady Luck, play a role in the process. So, with humility, accept the fact that you are now the member of a premier service, which brings with it a few privileges and don’t advertise your superiority (even if it brings you down a few notches in the marriage market). Above all, do not add the three magic initials to your nameplate and your letterhead and, please, do not rub in the fact of your success at the sweepstakes to others, especially from sister services.

  • Develop your human qualities:

It is very easy to become arrogant when surrounded by the trappings of power. Remember always the fleeting nature of things and stay focused on the essentials. Be a friend and guide to your colleagues, especially in field postings, and a source of support to every member of the public who you meet day in and day out. You can never satisfy everyone but you can certainly cultivate the habit of lending a willing ear to the grievances of the common man/woman and trying to help to the maximum extent possible. Your satisfaction should come not from the achievement of (often meaningless) targets set by your superiors but from the number of people who come to meet you when you return to your former haunts in later years.

  • In any job, insist on thorough process:

Caveat emptor” should be your motto, especially where you are the emptor (i.e., the buyer). Never buy in to arguments from bosses and subordinates that business was always done this way. We live in times where trust in the civil service has evaporated: what would have been accepted in 1975 as a good faith decision with no ulterior motives will no longer wash. Any decision on allocation of scarce resources (schools, orphanages, coal blocks, etc., etc.) should, like Caesar’s wife, be above suspicion. The allocation process should be accessible to all members of the public, have clear cut-off dates and have clear guidelines for selection. Where selection through a bidding process is not feasible, e.g., multiple applicants for an ashramshala or an old age home, selection from the bidders meeting pre-specified criteria could even be based on draw of lots at a public location. Of course, it would be best to aim at reducing discretion to the maximum extent by eliminating the need for licensing as far as possible and ensuring that ministerial approval is not required. If your Minister, or the Chief Minister or Prime Minister (for that matter) promise you full support for following time-worn processes, politely ask for a transfer to another post. Prime Ministers have ad nauseam promised, in every Civil Service Day speech in recent years, to protect honest decision making. We have seen the consequences today, when honest bureaucrats have gone to jail.

  • Keep track of the paper trail:

Even Albert Einstein would not remember the details of every decision he took in past years, and you are certainly no Einstein. Be rigorous in your paper work. The coal block allocation imbroglio arose, in part, because there were apparently no papers bringing out the rationale of allocation decisions in certain cases. I offer my grateful thanks to the hard-nosed Secretary of my Ministry who drilled into me the need to keep my paperwork up to date. After every negotiation, my first task was to prepare a gist of the viewpoints of all participating parties and the decisions taken or actions required and circulate these to all concerned. Keeping all the cards on the table helped in later years at the time of audit (though it did not spare me from bothersome investigations). But, a quarter of a century later, I am leading a quiet, retired life without any blemish on my career. As a matter of abundant caution, keep copies of important notings and papers in your personal custody. You never know when someone interposes in a file (on a subsequent date) some comment contrary to your view or when the next fire or flood hits the record room.

  • Travel light:

A popular baggage manufacturer used to advertise its products as “travel light”. Bureaucrats would do well to adopt this dictum. You will need to attune your spouse to your philosophy since, if you insist on process, you are unlikely to survive in “lucrative” posts. If the move is only from the fourth to the first floor of the State Secretariat, or within the same city, this is not a matter of great concern. But there will be this vindictive politician or bureaucrat who delights in moving you from, say, Nashik to Nagpur or from Lucknow to Gonda. Ensure you can move at short notice and set up your establishment in a jiffy at the new place. It helps particularly if you and your spouse/family possess a sense of adventure and can improvise even where creature comforts are lacking.

  • Get a life beyond work:

If I kick myself for any stupidity, it is for not following this maxim. Staying in office beyond 6 PM is more damaging to one’s personal life than any other vice. If your political or bureaucratic boss is determined to sit in office till 10 PM, you do not need to keep them company, especially in this electronically advanced age. Just sweetly tell them you are going home and they can call you on mobile or email you any document with a critical time-frame. I have had murderous thoughts about Ministers whose rank inefficiency in clearing files forced me to stay in office till midnight, photocopying notes for the next day’s cabinet meeting. Resist weekend office attendance like the plague: if you are forced to go, make it clear to your boss that you are doing her a big favour and expect compensatory time off in the future.

  • Make personal excellence, not the rat race, your goal:

In the middle phase of my career, I watched with envy (and not a little heart-burning) as colleagues and friends moved to the green pastures of international institutions and foreign universities. One of my seniors added fuel to the fire by mentioning that proximity to the top was the key to such lateral movements. It took me more years down the line to realise that I gained immense experience and knowledge from working in different challenging assignments at home. Set yourself goals in any job, no matter how lowly or insignificant it is considered in the bureaucratic pecking order. If you are Director of Archives, develop one of the finest repositories of historical information in the country. If you land the post of Officer on Special Duty (Revenue Appeals), set a time frame within which appeals will be disposed of and justice given to litigants. Very often, while participating in the rat race, we forget that the cheese is right there in the room where we are working.

  • Watch the company you keep:

As you move up the ladder, you will be gratified by the “Rockstar” reputation you seem to have. Leading businessmen, builders and even film stars flock to your office and invite you to lavish parties. Remember, none of these come without strings attached. Your subordinates draw conclusions from your apparent proximity to the high and mighty as does the public. “Owners’ pride” being “neighbours’ envy”, it won’t be long before the first complaint about a decision taken by you (which may be perfectly bona fide) favouring a particular person/group makes its way to the tables of the Chief Minister and the Chief Secretary. In a district, do not be seen at card tables in the evening or develop a fondness for the bottle that cheers. News travels fast and you find that the value of your currency with the public has diminished rather rapidly.

  • Develop competencies/interests for the future:

I am lucky I got bitten by the technology bug early in my professional life. A laptop computer was my partner over the last two decades of my career. Equipping myself with the basic skills necessary for individual entrepreneurship, I could move seamlessly from the protected confines of service to survival on my own. Your education does not need to end on the day you join service. It is noteworthy that many officers acquire additional qualifications while in service. A law degree or a diploma in finance enables you to branch out into areas you never dreamt of while in service. Apart from mundane professional attainments, you can aspire to develop your interests in music, horticulture, vintage car repair and redesign, spirituality, astrology or any one of a million pursuits that add richness to your post-IAS life.

  • C’est la vie:

Finally, develop a devil-may-care attitude to your life in the bureaucracy. You will have your share of troublesome bosses and recalcitrant subordinates. Learn to take all issues stoically: nothing is life-threatening (generally) and, in hindsight, quite often somewhat ridiculous. You are passed over for a coveted posting or even (horrors of horrors) are superseded for promotion. The day after, the sun still rises in the east, birds are chirping in the trees and you are still in good health. Consider that, after taking all possible precautions and keeping your nose clean, you are still arraigned for a felony you did not commit, consequent on the efforts of over-enthusiastic (though inaccurate) auditors and investigation agencies, responding to the public demand for blood. Face it calmly, put your case forward to the best of your ability and prepare to avail of state hospitality in case the chips do not fall on your side. Fortify yourself with the thought “This too shall pass”. If you have faithfully adhered to these ten commandments, you will still enjoy life even in Tihar or Yeravada Jail.

 

Advertisements
This entry was posted in government, irony, personal development, public affairs and tagged . Bookmark the permalink.

53 Responses to The Ten Commandments – A Survival Kit for the IAS Officer

  1. pradip bhattacharya says:

    Fully agree having done most of this whole authoring and editing some 30 books in 38 yrs as the most transferred officer in W. B.

  2. Kishore More says:

    Sir ,a perfect analysis of your past experience which will be guiding force to all new aspiring bureaucrats,not only IAS but state civil services personnel. An eye opener indeed.

  3. RATNAM says:

    Very good advice to new entrants.
    Reminded of Kipling’s poem ‘If’.

  4. Radha says:

    Excellent views. I follow most of these commandments diligently.

  5. Sunitha says:

    Excellent advise Sir. Thanks for penning it

  6. Prasanta Mahapatra says:

    Sensible and profound advice useful to all civil servants.

  7. Ram says:

    Wonderful !!!

  8. Vijay Kumar Gupta says:

    So true I am retired ITS officer ,Addl DGFT presently on Govt Panel in Supreme Court May I publish this in next edition of Impex Times,a fortnightly business journal ,devoted to foreign trade published since 1984 Regards Vijay Kumar Gupta,Editor,Impex Times.

  9. Rajeev Kapoor says:

    Couldn’t agree more,sir. Some of these thoughts I did share with officer trainees when i was director of the academy but you have put them across really well.

  10. Kush Verma says:

    I thoroughly enjoyed reading the post– it resonates with every right thinking bureaucrat. In my Civil Service career, I cultivated many outside interests — tennis, music, films, poetry, books, travel. I found that it gave me the work-life balance that I was looking for, and has served me even better in retirement.

  11. Kedar Kulkarni says:

    Sire, thy commandments will truly serve as a light house for aspiring civil servants like me 🙂 Thank you for this amazing blog 🙏

  12. Dr K S Jawahar reddy , IAS 1990 AP cadre says:

    Sir,the ten commandments of yours are universal and really helpful to the category of civil setvants mentioned aptly by you.Hope many serving civil get solace and inspiration to make their lives and careers interesting from this.

    • Asim says:

      Dear Mr. Reddy, Very nice response to the brilliant piece by Shri Virmani. Apologies for being pedantic, but but you have ignored what he wrote. “Above all, do not add the three magic initials to your nameplate and your letterhead “.

  13. Navdeep Rinwa says:

    Excellent Article. True and very well presented. Would be useful to all serving and future bureaucrats to remember the commandments.

  14. Rana Swarajsinh says:

    Although not quite from an IAS band. But working as design [thinking] adviser to the minister it is really helpful and I can relate each of them…Thank You Ji.
    (TRYING to make connects between Design and Governanace)

  15. Dr Gulshan Raj says:

    Sir Your commandments are gospel truth for all civil servants. I’m following these being in Income Tax Department since my induction in the IRS. May God bless you. Regards

  16. DV BHATIA says:

    Sir, I am a happily retired IAS officer. I have followed the commandments enunciated by you.. Fully endorse what you have said. Regards. – DV BHATIA

  17. Shashank Pallav says:

    Great thoughts, well crafted. Must read and to be followed by everyone in CS.

  18. Great thoughts, well crafted. Must read for everyone in CS.

  19. Kaushik says:

    Lovely read sir. I wrote this as a probationer barely a few months into service – http://cowmaaa.blogspot.in/2015/08/a-primer-on-life-as-probationer-for-all.html
    Interesting to see perspective from the “other” side!

  20. M V RAO says:

    Very well presented Sir.
    Useful to all officers.
    MVRao

  21. Raj says:

    Sir,

    A clarification please:
    “……………….. you are still arraigned for a felony you did not commit, consequent on the efforts of over-enthusiastic (though inaccurate) auditors and investigation agencies”

    >>> over-enthusiastic (though inaccurate) auditors…..

    —What does “though inaccurate” imply here ?

    Do you want to convey that the auditors as being “over-enthusiastic” and “inaccurate” ,
    or
    the description ‘over-enthusiastic’ — in itself being inaccurate.

    Thanks
    Raj

  22. Anupam says:

    Very enlightening sir. Hope it is widely circulated. I am going to ask my friends in LBSNAA to circulate it to OTs and even have classroom discussions.

  23. words of wisdom dear sir. No doubt it takes years of experience to point out such things.
    fully agreed and shall try my best to put them into practice as and when I shall be an IAS officer

  24. Arvind Kumar IFS (Forest), 1977 (Rtd.) says:

    It’s the continued collective professional dishonesty of Civil Servants rather any other factors to which recently ingrained hazards of civil services owe their existence. The rules and procedures which constitute instituitions needed to be ridden of lopsided rides on them by officials. This did not happen and so it prevented the evolution of instituitions; after independence they could not become pro- purpose but it grew in serving the ego of Civil Servants. So the survival kit suffers from limitations; it doesn’t aim at collective survival, it is bound to remain subject to the whims of fortune in part and to individuals’ survival acumen in main, unless it aims at collective survival.
    Arvind Kumar, IFS(forest), 1977.

  25. Sachin Patil says:

    Great article, sir. Life would be different if one follow these dictums.

  26. mridug says:

    ‘We live in times where trust in the civil service has evaporated’…. and trust in the govt has evaporated…and trust in non-govt organisations has evaporated….and trust in corporate ethics has evaporated….basically, human beings have lost the ability to trust. Its sad but its true, one could do all the right things and yet land up in Yerwada Jail… Anyone. From any stream of life.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s